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La Pêche implements new automated alert system For emergency situations
December 15, 2021

La Pêche, December 15, 2021 – The municipality of La Pêche has recently acquired an automated alert system to quickly reach its residents during emergency situations. This new service will facilitate the municipality's response operations by notifying residents by telephone, email, or text message of evacuation orders, boil-water advisory, unplanned road closures, and major roadworks, among other situations.

How to sign up for alerts

You are already registered with the automated alert system if your home number is listed in a telephone directory (white pages) or if you are already a member of the Voilà citizen portal. To update your information or add one or more other means of communication:

1. Go to the Alertes La Pêche, enter your phone number and click on "forgot password?".

2. Enter the requested information and select a confirmation method for receiving your temporary password (text message or phone call). Click on “Send” then follow step 3 below.

You will need to register for the automated alert system if:
- You have a cell phone, but no landline
- You have a private phone number
- You moved during the last year
- You are a new resident of the municipality of La Pêche

1. Go to the Alertes La Pêche and click "New user."

2. Enter the phone number at which you would like to receive alerts and select a confirmation method for receiving your temporary password (text message or phone call). Then enter the security verification code shown. Accept the conditions. Click “OK.”

3. The automated system will call or text you within seconds at the number you entered in the previous step to give you a six-digit code. Write it down.

4. Go back to the main menu of the Portal, enter your phone number and the temporary password you received (the 6-digit code). Click on “Login.”

5. Enter the relevant information to create your profile. To add one or more other means of communication, click “Add” in the “Contact information” section at the bottom of the page and then select the type (call, text message, or email)

6. Change your password by clicking “Change password” in the top right corner. To complete your registration, click “Confirm.”

Receiving alerts 

When you receive an alert by phone, it is important to stay on the line and listen to the entire message before hanging up. This will prevent the system from contacting you a second time. If you are unable to answer or are away from the phone, the system will leave a message on your voicemail.

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Source:
Director General
Municipality of La Pêche

Information:
Evelyne Kayoungha
Communications Officer
e.kayoungha@villelapeche.qc.ca